Covey Computer Service &
Repair 919-410-7775
Service, Support, & Repair
Rates 
Our service and support
prices beat those of the national chains!
We offer substantial discounts on Microsoft software, including Office and Windows 10
& 11. Call for pricing.
Sorry, we do not repair Apple
products.
| In-shop desktop/laptop labor rate : |
$75/hr. |
|
On-site labor rate:
|
$100 for each hour or portion
thereof.
|
| Virus/malware/rootkit
removal |
$75 - $112.50 flat rate, depending on number
and severity of viruses/malware infections.
|
| Remote virus removal
service |
$5/mo. with purchase of antivirus
software @ $39.95/yr. |
| Data
transfer |
$75/hr. (in-shop data transfers
are more efficient and therefore less expensive). |
| Replace laptop screen |
Usually $149.00 - $249.00+ tax; call
for estimate based on your model. We no longer replace touch screens.
|
| Hard
Drive Cloning |
$75 flat rate. Cloning doesn't work if hard
drive has failed. |
| Data recovery,
simple |
$75/hr. (for example, from computer
that won't boot). Average cost is $75 per 200 Gb of data
recovered. Non-refundable deposit of $60
required in advance.
|
| Complex Data recovery, local |
$80/hr. (overwritten data,
deleted data, hard
drive formatted over data, operating system installed over data, hard drive failure, etc.).
Average cost is $80 per 100 Gb of data recovered, not to exceed $495.
Non-refundable deposit of $60 required in advance. |
| Clean Room Data
Recovery |
Basic charge is
$995; $1,495 for drives of capacity > 1 Tb, +
approximately $30 for shipping and handling. No charge if data recovery not successful
(shipping and handling fees not refunded). |
| Computer
Purchase |
$75; $100 if computer requires
pick-up at store. Cost of computer not included. |
|
Computer Setup
|
$125; includes warranty
registration, installation of OS, Windows updates and labor to install protection software &
utilities. |
| Operating System Installation
only |
$100 for Windows 10 & 11,
$125 if intel rapid storage technology driver required. Iincludes Windows
updates. |
| On-site
training: |
$100/hr. (Windows navigation, file
and folder handling, data backup, Gmail administration, SEO concepts,
etc.) |
| Diagnostics: |
$50 flat fee (diagnose a PC or
laptop to determine the cause of a problem) |
| Memory
Installation: |
$50; laptops higher depending on
model. Does not include cost of RAM. |
Dust removal from
CPU and interior of desktop computer: |
$50 flat fee; no dust will remain
in your desktop computer; laptop dust removal higher |
| Hard drive
destruction: |
$50 per hard disk drive, includes
recycling of system unit |
|
|
| Trip Charge |
$25 for Raleigh, Cary, Apex
& Holly Springs; additional for Fuquay, Clayton, Chapel Hill, Durham & Wake
Forest |
| Priority
Service |
$100 additional |
| Sunday Service |
$112.50/hr. (time and a
half) |
| Returned Check
Fee |
$25 |
Not responsible for computers,
hard drives, or accessories left over 30 days beyond completion of repair
or data capture. No returns on parts or
accessories after 30 days.
No returns on new computers; factory or
extended warranty applies, as applicable.
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